DELIVERY & RETURNS
How much does delivery cost?
Please be aware, Friday 21st Dec. will be the last day orders will be shipped. Any orders placed after that date will be shipped in the New Year.
How long does it take for my order to be delivered?
Please allow 7 working days for European and International delivery
What is your Returns Policy?
Items that have been worn, used, or altered will not be accepted for return or exchange.
Please note that all items are subject to a 10% restocking fee. This will be deducted from your refund.
We do not refund the original shipping and handling that you paid on the order.
How do I return an item?
Processing a return is easy. Just follow these simple steps:
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number.
2. Mail your returned item to:
Castle View Industrial Estate
DE65 5EL United Kingdom
3. Please include your original receipt of purchase with the package.
Do you offer exchanges?
You will not be subject to a restocking fee in this case, but you still will have to pay the return shipping fee.